(4.5 / 5)1912+ Ratings

Aer Lingus Reviews

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Overall Rating

4.5
4 Reviews
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About Aer Lingus

Aer Lingus offers a variety of services and features for their customers. They provide an onboard experience with features like comfortable seats and cabin, in-flight dining, in-flight entertainment, and a boutique with digital magazines and newspapers. They also focus on the health & wellbeing of their passengers. For business class passengers, they offer an elevated experience with room to relax, luxury dining, high-quality Wi-Fi, and access to a lounge. Their fleet includes a variety of aircraft models like the Airbus A330-300, Airbus A330-200, Airbus A321neo LR, Airbus A320neo, Airbus A320, and ATR 72-600.

In addition to flight services, Aer Lingus also provides a platform to book flights and hotels, making it easier for customers to plan their trips. They offer suggestions of great places to visit and provide all the necessary information to get there. They fly from Ireland to Britain, Europe, and North America including Canada.

Aer Lingus Coupon & Discount Codes

Black Friday 2022: $100* off flights to Europe!

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Newark to Dublin $439

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Up to 50% off bags

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Aer Lingus Customer Reviews (4)

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Josh Miles
Josh Miles
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Feb 9, 2023
James Petersen
James Petersen
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Feb 6, 2023
George Allen
George Allen
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Feb 5, 2023
Clementine Richard
Clementine Richard
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Feb 3, 2023

Aer Lingus Customer’s Q&A

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Aer Lingus FAQs

FAQ

About aerlingus.com Prices and Cost?

Aer Lingus offers a range of fare types and add-on extras to suit every need and budget. They have developed simple, no-fuss fares to super-flexible tickets with all the frills. Their fare types include Saver, Plus, Advantage, AerSpace, Saver, Smart, Flex, Business, and Business Flex. Each fare type comes with different inclusions such as a 10kg bag, small personal carry-on item, 20kg checked bag, advance seat selection, standby for earlier flight, no change fee (fare difference applies), eligibility for a refund voucher, eligibility for a cash refund (less fees), lounge access (where available), fast track security in Dublin airport, front row with middle seat free and dedicated storage, and Avios and Tier Credits will be awarded on applicable fares. The exact inclusions depend on the fare type chosen. For more specific prices and costs, it is recommended to check the official Aer Lingus website.

FAQ

About aerlingus.com Popular Products and Services?

Aer Lingus offers a variety of products and services. Their onboard features include seats and cabin, in-flight dining, in-flight entertainment, boutique digital magazines and newspapers, and health & wellbeing options. They also offer a business class service that allows passengers to unwind with room to relax, indulge with luxury dining, and connect with high-quality Wi-Fi. Their fleet includes various aircraft models such as the Airbus A330-300, Airbus A330-200, Airbus A321neo LR, Airbus A320neo, Airbus A320, and ATR 72-600. In addition to flights, Aer Lingus also provides services for booking hotels and other travel-related products. Some of their popular flight routes include Boston - Dublin, New York - Dublin, Chicago - Dublin, Washington, D.C. - Dublin, and Boston - Shannon among others.

FAQ

What is the price range for Aer Lingus flights?

Aer Lingus offers a range of fare types and add-on extras to suit every need and budget. The cheapest Aer Lingus route found is from the United States to Dublin for $341. The best price found for a round-trip flight with Aer Lingus within the last 45 days is to Dublin for $341. A trip from March 13 to March 18, will range between €310 and €322 return. The lowest fares for North American cities are just €179 each way as part of a return trip. Please note that these prices can vary based on factors like the time of booking, the destination, and the class of service.

FAQ

How do I book a flight on aerlingus.com?

To book a flight on Aer Lingus, follow these steps:

  1. Visit the Aer Lingus website.
  2. Click on the Book option on the homepage.
  3. You will find options to Book Flights, hotels, and other services.
  4. To book a flight, select whether you want a Round Trip, One Way, or Multi-City journey.
  5. Enter your departure and destination locations, and select your departure and return dates.
  6. Specify the number of passengers.
  7. Click on Search Flights.

Please note that the actual steps may vary slightly depending on the website's layout and design. It's always a good idea to check the website's help or FAQ section if you encounter any issues.

FAQ

About aerlingus.com Payment Method?

Aer Lingus offers a variety of payment options for booking trips. They accept credit and debit cards such as Visa, Mastercard, American Express, Universal Air Travel Card, Diners Club, Discover, and Visa Electron (for EUR payment only). They also accept digital wallet services like Revolut Pay and Apple Pay on their website and apps.

You can use Avios to pay for up to 100% of the cost of any Aer Lingus or Aer Lingus Regional flight. However, Avios cannot be used with an Aer Lingus voucher.

Aer Lingus vouchers can be used to pay in full or in part for any Aer Lingus or Emerald operated flight. Bag fees, advance seat selection fees, and lounge access fees can also be paid for with vouchers. Vouchers can also be combined with a card payment or Apple Pay.

For in-flight retail, all payments must be made by card, Apple Pay, or Google Pay. Cash is no longer accepted on board any of their flights, in any of their airport locations, at their ticket desks, or kiosks.

Please note that PayPal is not accepted on aerlingus.com or on the Aer Lingus app..

FAQ

Can I use my Aer Lingus voucher for other airlines?

Aer Lingus vouchers can only be redeemed against the cost of Aer Lingus or Emerald Airlines flights booked on aerlingus.com or on their App. They can't be redeemed through phone, chat, or email support channels, at airport ticket counters or through travel agents. Therefore, you cannot use your Aer Lingus voucher for other airlines.

FAQ

How do I get a refund from Aer Lingus?

To get a refund from Aer Lingus, you need to complete the Refund Request Form available on their website. Please note that Saver, Smart, and Plus fares are non-refundable, but you can request a tax refund. If you are a travel agent, you can request tax back for your customers. A Refund Administration fee may apply. Exceptions include fully refundable fare types like Flex / Advantage / Business Flex, and disrupted flights that Aer Lingus has had to cancel. The details on the form must match the details provided on the reservation. If you purchased your ticket directly with Aer Lingus, you can use this form. If you purchased your ticket from a travel agent, tour operator, or on another website, please contact them directly regarding your refund. Refunds will be processed to the original form of payment used. Fares and fees for service that has already been provided cannot be refunded. If you feel Aer Lingus has not delivered a favourable customer experience and you are requesting compensation, please use their Post Travel Enquiry form. Infants and children cannot be left as remaining customers on a booking as a result of cancellation of all adult customers. Only PDF or JPG image files can be uploaded to this form. Word documents are not permitted. If you have already submitted an enquiry and have a case number regarding your issue, you may update that case..

FAQ

aerlingus.com Return Policy?

Aer Lingus has a detailed cancellation policy. If you need to cancel your flight, the entitlements and procedures depend on your situation and the route or fare you booked. To cancel your booking, choose the fare you selected for your flight and request one of the refund options available. Your flight will be cancelled once you submit the refund request form.

Flights within Europe have different policies for different fare types including Economy Fares Saver, Plus, Advantage, and AerSpace. Transatlantic Flights to/from USA, Canada and the Caribbean may be cancelled and refunded in full within 24 hours of booking provided the booking is made at least 7 days in advance of departure.

Please note any eligible refunds may be subject to a refund administration fee and will be processed to the original form of payment if a cash refund is requested. If you booked through a travel agent, online agent or another airline, please contact them to request any refunds.

As for the shipping policy, all stores in the AerClub eStore are responsible for their own shipping policies. To view shipping costs, delivery times and returns policies, please refer to the individual store's website. If you have any issues with your baggage, Aer Lingus provides information on what you're allowed to bring with you, and has procedures in place for delayed or missing baggage.

Please note that this information is subject to change and it's always best to check the most current policies directly on the Aer Lingus website.

FAQ

What is the Aer Lingus cabin pet policy?

Small dogs and cats can fly in the cabin with their owners on Aer Lingus for a charge. Pets must be in a carrier that fits under the owner's seat and has airline approval.
FAQ

Is there a loyalty program offered by Aer Lingus?

Yes, Aer Lingus has a program for customers called AerClub. By using their AerClub credit card or booking flights with Aer Lingus or one of its partner airlines, members can accrue points. Flights, room upgrades, and other prizes are all redeemable for points.

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